Join PFU Systems Inc. in San Francisco at Customer Engagement Technology World 2012, March 28-29!

Experience the excitement of the latest movie download kiosk – Stop by booth #311 with your USB memory stick to get a free movie rental download!

PFU Systems will be showcasing the NEW Digiboo Movie Download Kiosk Solutions, which were recently deployed throughout the Minneapolis-St. Paul International Airport. Anyone that visits the PFU kiosk with a USB 3.0 or 2.0 flash drive (with 2GB of free space) will receive a free movie download of his or her choice from Digiboo’s vast collection.

Also on display, will be innovative software and digital content from Roundtree Visuals’ Zoetic Media, which synchronizes beautiful imagery with branding messages.

What’s more? PFU will also showcase its world-class turn-key kiosk solutions, including:

• Custom and Standard Kiosk Hardware – Versatile wall mount model and stand model
• An enhanced Remote Management System now offering remote desktop capabilities
• Sophisticated kiosk platform software that reduce the costs of the development and operations of kiosk systems

• A Visitor Management Kiosk application that touts state-of-the-art kiosk integration with the Salesforce platform

We look forward to seeing you at:
Customer Engagement Technology World, Booth #311
March 28-29, 2012
Moscone Convention Center, San Francisco, CA
Registration: http://www.cetworld.com/register.asp
Your VIP code: CEX40
To learn more about PFU kiosks, visit our website:
http://www.pfusystems.com/kiosk/overview/index.html

Contacts:
Please call 408-451-2987 to schedule a demo session

Media:
Fusion PR for PFU Systems                                                 
Victoria Yarnish
(310) 481-1431, Ext. 18
victoria.yarnish@fusionpr.com 

More About Digiboo
Based in Santa Monica, Calif., Digiboo is expanding consumer access to fast, higher quality digital downloading through its digital movie kiosks to be located in airports and other high traffic public spaces.  Consumers will be able to purchase or rent more than 1,000 movie titles via download in less than 30 seconds to any USB 3.0 flash drive or other faster generation memory device.  Viewers can then enjoy the movie of their choice on a variety of devices including PCs, TVs, Laptops and netbooks. 
http://www.digiboo.com/

More About Roundtree Visuals
Roundtree Visuals is a digital signage firm that produces and licenses high-quality interactive digital content to end-users, to OEMs and to other digital signage firms.  Zoetic Media is a SaaS turnkey Digital Content Solution.  It provides content creation, editing, scheduling, publishing and reporting using the cloud for global access and content delivery.
http://roundtreevisuals.com/

2 key factors in kiosk software development - Part 2

How to integrate the new kiosk application?

This article was originally written for and published at KioskMarketPlace.com.

http://www.kioskmarketplace.com/blog/7569/2-key-factors-in-kiosk-software-development-Part-2

There are two key factors in kiosk software development that maximize the return on an organization's kiosk and IT investment – an effective user interface and a seamless integration process. In the previous post, we discussed the criteria for the kiosk user interface in order to enhance the user or customer's experience. In part 2 of this series, we will discuss the second key factor: integration of the new kiosk application into the organization's existing system.

Kiosks rarely operate independent of the rest of the other systems within an organization. In most cases, kiosks and other systems such as CRM system and product database, transact with each other and share information such as customer and product data. A kiosk manager needs to make sure that the integration is successful by ensuring that it is seamless, secure and timely.

The most crucial component to success is communication. First, a project manager will need to identify all of the stakeholders such as IT department, marketing, software service vendors of the existing systems, hosting company, etc. Starting conversations with each stakeholder early in the project will help to facilitate a seamless integration.

The following items should be discussed among all stakeholders:

Schedule

It is impossible for an IT manager to handle kiosk integration when the IT team is occupied with a major project, such as migrating the corporate system to a new server. Make sure to reach an agreement with the IT department on the timing of the integration and oversee the process with the IT manager.

IT policies
It is important that a kiosk system is aligned with an organization's IT strategy and compliant with the policy and standards in place. Keeping the kiosk secure and reliable is particularly important because any security related issues such as a data breach or frequent system failures could result in serious damage to the business and reputation.

Data Management

The kiosk architect needs to determine what data will be exchanged between the kiosk and the backend systems. For example, if kiosks need to access the company's customer database, the following questions should be answered:

·      What customer information (e.g. name, address, age, and so on) needs to be accessed?

·         What is the data format?

·         Which level of data access permission is required?

Cross-channel integration
More and more companies are aware of the importance of a well-executed cross-channel strategy. Providing a kiosk user interface that is consistent with the brand image - the look, feel, and experience of company's existing channels such as website and mobile site - helps to reduce confusion and increase customer loyalty.

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